Return-oriented quality management

Quality systems that connect material, tooling, process and supplier development.

Quality management should not only meet the standard, it should protect returns: less scrap, fewer complaints, robust processes and a documented basis for customer audits, certifications and restructuring reports. Since 2005 I have supported companies in building and applying their systems in practice — especially in plastics, masterbatch, recycling and chemicals.

A holistic view: material, process, tooling

The focus in technical implementation is on material expertise, tooling management and manufacturing know-how. Early optimisation and continuous alignment of the triangle of material, tooling and process avoid unnecessary costs — before they show up as scrap, rework or delivery failures.

Supplier development — distinction from the auditor role

Unlike an auditor I build systems and supplier relationships rather than only checking them. Supplier development means making requirements understandable, developing processes with the supplier, accompanying qualification and setting up collaboration so that quality holds in everyday work — not only on audit day.

Services at a glance

  • Building and developing a system to ISO 9001
  • Analysing and describing the essential processes in plain language
  • Aligning the triangle of material, tooling and process
  • Supplier development and qualification for OEM customers
  • Preparation for certifications, customer audits and restructuring reports
  • Training of leaders and employees
  • Handling of deviations and lasting corrective action

Appropriate for your company

Standards provide a framework. How this framework is lived in the plant must fit the size, the product and the customers. I therefore look for solutions that are effective, workable in everyday life — and economically sound.

Interface to customers and certification bodies

Where needed I accompany conversations with customers, auditors and certification bodies. Technical requirements are classified cleanly, open points are clarified and actions are given realistic responsibilities.

Qualifications & references

Quality management since 2005
ISO 9001 and ISO 14001
DAkkS technical expert
Experience with OEM requirements

Let’s talk.

Tell me in a short call where things are stuck. I will tell you honestly whether I can help. The conversation is confidential and does not commit you to anything.